Digital systems for healthcare & science
360DesignCX designs and builds the digital backbone of modern medical and scientific practices: beautiful websites, seamless patient onboarding, and bespoke practice-management systems — secure, fast, and fully owned by you.
What we build
From the first impression on your website to the day-to-day running of your practice, we design and build each layer to work seamlessly together — so patients feel cared for and your team works with less friction.
High-resolution, accessible websites that build instant trust — fast, mobile-first and search-ready, with the polish patients expect from a professional practice.
Frictionless intake for new patients — digital forms, consent, triage and scheduling that reduce admin and get people the care they need, sooner.
Bespoke administration systems for GPs, clinics and specialists — appointments, staff workflows, tasks and reporting, tailored to how your practice actually runs.
Our own Cloudflare-native CRM, shaped around your relationships — patients, referrers and partners — with the pipelines, comms and insight your team needs.
Secure records, care coordination and patient communication in one place — designed for clinical safety, auditability and the realities of frontline care.
We connect the tools you already use — Microsoft 365 and beyond — and turn your data into clear analytics that help you run a better, safer practice.
The 360DesignCX platform
Every system we design runs natively on Cloudflare's global network. That means enterprise-grade security, near-instant performance and effortless scale — without servers to patch or surprise infrastructure bills. Your data stays protected, and your practice stays online.
The full circle — 360° CX
CX is at the heart of who we are. We map the entire journey — from the first search that finds you, through onboarding, appointments and follow-up care — and remove the friction at every step. The result is a practice that feels calm and professional to patients, and simpler to run for your team.
Who we work with
We speak the language of clinical and scientific work — regulation, safety, confidentiality and the pressure of frontline delivery. That focus is what makes our systems fit.
How we work
We start with a consultation to understand your practice, your patients and your goals — then map the opportunities.
We design the experience and prototype key journeys, so you can see and shape the solution before we build.
We engineer your website and systems natively on Cloudflare — secure, fast and ready to scale from day one.
We launch, train your team and stay alongside you — monitoring, improving and evolving your systems over time.
Engagements
Every engagement is scoped to your practice. The figures below are a starting point — we’ll give you a clear, fixed proposal after your consultation.
from £500
A focused engagement to understand your needs and give you a costed roadmap you can act on — with or without us.
custom quote
We design and build your website, CRM or patient system end to end — delivered natively on Cloudflare.
from retainer
Ongoing partnership to run, support and continuously improve your systems as your practice grows.
Prices exclude VAT. Indicative only — your consultation comes first, your proposal follows.
About 360DesignCX
360DesignCX is the digital-systems division of The MustardTree Group — a UK advisory, technology and corporate-services firm that helps founders, boards and international organisations establish, govern and grow. We bring that same rigour to the systems that run medical and scientific practices.
Being part of the group means you get more than a web studio. You get a partner with genuine depth in governance, data protection and technology — and the assurance that your systems are built to last, on a platform you can trust.
Explore The MustardTree Group
Our people
A close-knit group of designers, engineers and delivery associates — part of The MustardTree Group, and dedicated to your project from first consultation to launch and beyond.
Managing Partner · The MustardTree Group
Managing Partner
Consultant
Head of Delivery
Senior Consultant
CRM Specialist Consultant
Book a consultation from £500 and we’ll show you what’s possible for your practice.
Get in touch
Tell us a little about your practice and what you’d like to achieve. We’ll respond within one working day to arrange your consultation.